Making Your Rent Payments Online

To make life easier for you, all rent payments are now collected through your Tenant Portal! Not only does this make paying rent each month easier by removing cash from the equation but allows you to keep track of every payment you have throughout your lease! 

 

While we’ve done our best to make sure this process is simple and seamless, we understand there might be a few questions about how it works. We’re here to help! 

  

Why do you only accept payments online?

At SAMI, we’re always evaluating our processes and working to streamline things for you as busy students. Online payments are convenient - no hassling with paper checks or driving to the leasing office. You can pay from your phone or computer, and never leave the comfort of your home! 

 

Online payments are secure - by paying through the Tenant Portal, you never have to worry about a lost check, or a random transaction. You’ll be able to monitor all payments and records to make sure everything looks correct. 

 

Online payments are transparent. You’ll be able to see all your payments, past and present, upcoming due dates, and more. Never worry again about forgetting a rent payment or missing the deadline! 

  

How can I pay my rent online?

The same way as you would in the office or did previously. You can make one-time payments, schedule recurring payments, use a checking account, credit card, or even cash. The Portal just makes it easier for everyone to keep track! 

  

How do I set up my payments through the Portal?

We’re glad you asked! We’ve broken down the process to help ease any confusion you may have. 

 

To start, go ahead and log into your Tenant Portal. If you have any questions about how to log in, call us at 888-4600 and we’re happy to help! 

 

This is the page you’ll find yourself on once you’ve logged in: 

 

 

On this page, you will also be able to see your account’s general standing. This means you’ll see any upcoming due dates, if you have anything outstanding, and what your current balance is.

 

 

 

Once you’ve looked over your account, you can head over to the left-hand column menu. Here, you’ll select “My Payments”. This will release a drop down of additional options: “Make a One-Time Payment”, “Schedule a Recurring Payment”, or “View Scheduled Payments”.  

 

 

This is where you’ll begin to set up all online payments. From here, you have a few options. 

 

Our #1 recommended option is to set up Recurring Payments. This is the only way to choose a no-fee option for paying. If you set up a recurring payment with a checking account, your payments will be free of any processing fees, and it offers a “set it and forget it” way to make sure your rent is always paid on time! Here’s how to set that up: 

 

 

You will also have the option of setting up recurring payments with a credit card. While this offers the same “set it and forget it” peace of mind, with this option, there will be a $17 processing fee each month.  

 

Regardless of which recurring payment option you choose, it is your responsibility to set your start and end date for payments. Use your lease to select the date you need payments to start and the date you need them to end. That way the system doesn’t accidentally pull before or after your lease has ended!

 

Additional payment options can be found under “Make a One-Time Payment”. Each of these options will have varying processing fees that will be incurred with each payment.

  1. Payment via Bank Account: there will be a $5 convenience fee each time you make a payment.

  2. Payment via Credit Card: there will be a $17 processing fee every time you make a payment.

  3. Payment via Cash: this will be scheduled through the portal, and each payment will have a $3.75 convenience fee.

 We hope this helps you navigate the payment system, and that you find it as easy to use as possible!

 

As always, give us a call with any questions! Our staff is always happy to help!